SUCCESS STORIES

Testimonial & Case Histories

BPER – Services

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“Convinti della stretta relazione tra il livello di servizio reso al cliente e il livello di automazione dell’IT, abbiamo collaborato con RES ad una revisione ed ottimizzazione della gestione dei processi operativi della produzione. Abbiamo ottenuto risultati eccellenti grazie all’automazione della propagazione delle modifiche sui JOB e sulle reti di schedulazione, che ora operiamo su un unico ambiente “modello”, clonato attraverso J-Man per gli ambienti di delivery, il tutto integrato con i nostri strumenti di change management”.

Vincenzo Campana - Responsabile Divisione Sistemi Informativi Leggi la testimonianza

University of Wisconsin Madison

“Here at the University of Wisconsin Madison we have a need to send files to third parties at all hours of the day. Depending on how busy we were, the file may take a few minutes to a few hours to get sent. We needed a simple solution for self service.

Rather than take time away from our Workload Automation staff, we purchased the RES Suite product UpTown/MP to give the technologists creating the file the ability to send the file themselves.

It only took a few minutes to show them the web interface and now they send the file without our help and it has worked quite well. ”

Rick Post - Workload Automation Service Lead Leggi la testimonianza

Vivo | Telefônica do Brasil

“Having an exact understanding of the millions of dependencies between the tens of thousands of Mainframe objects that make up our Production Processing environment would simply be impossible without a powerful and trustworthy tool such as the RES Suite from RES.”

Exupério Mendonça Pimenta - Manager, Support Mainframe Division Leggi la testimonianza

Grupo CGD

“Sogrupo-SI/CGD’s management was looking to the market for products and a reliable partner in order to achieve a complete understanding of its development and production environments. CGD’s main objective was to be able to analyze and cross-reference components of their business applications.
Currently many internal areas within CGD are using the RES Suite graphical interface to understand objects used by business applications, including JCL, batch scheduling, application programs, and other transactional and database resources. This information is also used for impact analysis on day-today work. Also, projects are underway to deal with quality assurance and change control issues.”

Carlos Piedade - Processes Manager Leggi la testimonianza

SGS – Gruppo Banco Popolare

"Gruppo Banco Popolare nasce dalla fusione fra Banca Popolare di Verona e Novara e Banca Popolare Italiana ed è passata, in un solo colpo, da otto a ventuno istituti gestiti.
L’implementazione della Res Suite e il supporto operativo di Res hanno permesso all’IT di adeguarsi in meno di un anno a questo nuovo assetto."

Leggi la testimonianza (eng)

Banca Popolare di Sondrio

"Con l’obiettivo duplice di comprimere i costi, ottimizzando l’uso delle risorse IT, e fornire un sempre miglior servizio alla clientela, abbiamo deciso di affidarci a RES e di puntare su un progetto di Quality Assurance, che si è rivelato importante, e che ha portato con sé cambiamenti a livello di processo e di strutturazione aziendale.
Possiamo affermare che il progetto Qualità, inizialmente concepito per garantire la qualità del software ha via via coinvolto l’intera organizzazione portando con sé un miglioramento globale e complessivo del sistema banca. In questo senso si può parlare di cambiamento 'culturale' che ha pervaso l’intera organizzazione, passata dal 'fare bene' al 'fare bene con consapevolezza'."

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Milo Gusmeroli - Vice Direttore Generale Banca Popolare di Sondrio Leggi la Case History completa

BANKADATI Servizi Informatici - Gruppo Credito Valtellinese

“Bankadati Servizi Informatici ha introdotto con RES il concetto di clonazione degli ambienti mantenendo un allineamento rigoroso delle istanze gestite, operando su un unico ambiente di riferimento, in occasione di qualsiasi modifica e garantendo contestualmente il massimo livello di parallelismo
controllato delle elaborazioni.”

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Giulio Piazzi - ICT Governance Leggi la Case History completa

BPM – Banca Popolare di Milano

“BPM – Banca Popolare di Milano had three objectives:
a) Reduce the complexity, generally growing up side by side with the number of managed target Environments
b) Assure more flexibility for hardware and software configuration possibilities, therefore assuring the ability to manage increasing systems at almost constant costs
c) Release the speed of maintenance and evolution of software from the organizational speed of its users.

Three major answers:
a) The systems architecture review, from the standpoint of basic software and subsystems
b) The review of the way of qualifying objects for their multiple target systems management
c) A complete reorganization of the objects change processes (including the usage of the RES Suite architecture).

BPM achieved a centralized management of objects that makes it more light and less costly.”

Umberto Castelli - Production Management VP Leggi la testimonianza

ISIDE

“ISIDE, one of the biggest technological sites on the banks market and the first in the “co-opertive credit” arena, with about 160 banks and more than 1.100 branch office committed to RES the achievement of the following important objectives:
a) The knowledge of the whole asset
b) The re-engineering of the batch schedules
c) The connection of production objects to the whole applications life-cycle
d) The automatic management of multiple target systems through a unique reference model
in order to achieve complete awareness of the asset and significant reduction of total number of objects to be handled, easiness in the management of the applications and dramatically increase of reliability, reduced need of skill and manpower for handling the growth in number of managed banks and batch flows.“

Claudio Podestà - Operational area VP Leggi la testimonianza

BNL – BNP Paribas

“BNL BNP Paribas, together with IBM, identified RES as the best partner able to help the DC in the double objective of errors reduction and automatic generation of a global documentation of the whole new system. We proceeded to a first project phase finalized to the reduction of errors and optimisation of the batch environment with RES, then we decided to use the RES
Suite for documentation too, starting a second project phase for the inventory of the whole IT objects, achieving the total documentation of on-line and batch software and of batch flows. To date RES Suite is used daily by the Chng-management, Performance, Application Development and Production Support departments.”

Roberto Pellegrini - Production Management VP Leggi la testimonianza